Why are updates not free for all users?
We always aim to support the community and supply whatever we can for free. We don’t plan to charge for updates every month so don’t worry! We will only ask our customers to support us when we really need to. It is a little like servicing your car... You buy it, and then every now and then you have a small charge to clean its filters, improve its performance etc.
Do you have any technological product you have owned since 2009 that has never needed a service or replacement? Think of your mobile phone, your PC, your antivirus and so on... Remember, our sole purpose is to support the Homeopathic community! So when we ask for a little help, it will always go towards the constant improvement of the software (and where possible to help support good causes like
research in Homeopathy), nothing more.
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Is the latest RadarOpus version payable and how much does tech support cost?
Basic tech support is available free of charge worldwide for all new users during the first 12 months from purchase date, and also for users with the latest software update. If you’re unsure whether you’re eligible, feel free to contact us here, or ...
What happens if I never pay for updates?
We only intend to charge for updates when it is necessary. With each payable update you are guaranteed latest operating system compatibility, tech support, new free data, new features and general improvements. If you are happy with the RadarOpus ...
I own more than one RadarOpus, how many updates do I pay?
If a payable update is available, you need to pay for each license number you own. If you own more than one RadarOpus, in most cases you will still only need to pay once. Read below for more details. What is a license number? A license number is the ...
Are payable updates compulsory?
Absolutely not! Our philosophy has always been to supply you with a standalone product and we will continue to provide this. As a result, if you are happy with the RadarOpus version you have, you can stay with it at no extra cost. Our only ...
Where do I download RadarOpus 4.1 free version?
Here But make sure your license has access to RadarOpus 4.1. You will not have permission on your license if you have a version 2.1 or below and have not paid for the update. Please contact your Representative here to buy the update before you ...