Is the latest RadarOpus version payable and how much does tech support cost?
Basic tech support is available free of charge worldwide for all new users during the first 12 months from purchase date, and also for users with the latest software update.
If you’re unsure whether you’re eligible, feel free to contact us
here, or for the latest rules always refer to our
Terms & ConditionsYou only need to pay for a RadarOpus update if you have a version released in 2019 or before (version 2.1 and below).
Related Articles
Do I have to pay for support if I want to update my RadarOpus?
Tech support will always be available to you free of charge if you want to update your RadarOpus to the latest available version. If the latest version is payable, you can always choose whether you want to pay for the update, or whether you want to ...
Do I need to update to the latest RadarOpus version?
We absolutely recommend it. A new update always includes key security and stability features beyond normal improvements and bug fixing. By keeping your software up to date you’re guaranteed a better and safer experience. Click here to find out more ...
Are payable updates compulsory?
Absolutely not! Our philosophy has always been to supply you with a standalone product and we will continue to provide this. As a result, if you are happy with the RadarOpus version you have, you can stay with it at no extra cost. Our only ...
What happens if there is more than one payable update available since I last updated my RadarOpus?
If you want to have your system updated to the latest RadarOpus version, you will need to pay all the past updates. So for example, if you have not updated for 10 years and in those 10 years there were 2 payable updates, you will need to pay both ...
Can I get the latest books or modules without the latest RadarOpus release?
No To get access to the latest releases you also need the latest software version. Whenever we release a new Materia Medica, Repertory, function etc, it is locked with the version of RadarOpus available at that time. E.G. we release Rep 1 in ...