When do I pay for a software license replacement?
If you have purchased a RadarOpus with a software/keyless license, you effectively have the encrypted license stored in your local PC/MAC.
If your PC/MAC breaks, is physically changed (e.g. it gets a new graphics card) or is reformatted, you will
break and thus lose the RadarOpus keyless protection stored inside it. To avoid paying for a new software protection, please
contact our support so they can lift your license and then place it back in your device once you have performed your desired changes.
The protection license is unique so once it breaks it cannot be retrieved. We ask you to pay for a new license because we have to pay for it ourselves. It's the same for your car keys... if you lose them you will need to order a new set.
Related Articles
RadarOpus license replacement. When is it necessary?
If you use a dongle If the license is stored on a dongle then as long as you have a working dongle (we recommend changing it at least once every 2 years to avoid normal wear and tear) your license is stored on it. If you break or lose the dongle then ...
I own more than one RadarOpus, how many updates do I pay?
If a payable update is available, you need to pay for each license number you own. If you own more than one RadarOpus, in most cases you will still only need to pay once. Read below for more details. What is a license number? A license number is the ...
How do I transfer my license?
RadarOpus uses 2 different types of license Dongle Keyless How do I transfer my license? Dongle It's always in your dongle so as long as you don't damage the dongle you don't need to do anything. Just insert the dongle in the new device (which needs ...
Do I need a new RadarOpus license if I change my computer?
If you use a dongle No, because the license is stored on the physical dongle, so as long as the dongle works (we recommend getting a new one every 2 years to avoid normal wear and tear), you can use it on any device that has a RadarOpus software ...
RadarOpus license transfer. When do I need it?
If you use a dongle No need to transfer anything. The license is stored on the physical dongle (which we recommend replacing every 2 years to avoid normal wear and tear) so if for e.g. you get a new laptop, you simply install RadarOpus on the new ...