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Why are only some people paying for the update? 0 0

Last updated on July 28, 2020 05:53 in RadarOpus updates
Posted By Manuel

We offer a minimum 12 months "Peace of Mind Cover" included with all new program purchases (free software updates, free support, and download of available free documents), so those who purchased a new program or a payable update less than 12 months from the release of a new payable update will automatically be eligible to the update for free. This rule will also apply to future updates.

Example 1:
You buy a new RadarOpus in January of year 1, we release a payable update in May of year 1. You will automatically get the payable update for free because it’s within the 12 months from your purchase.

Example 2:
You buy a payable update in January of year 1, we release a payable update in May of year 1. You will automatically get the payable update for free because it’s within the 12 months from your purchase.

Example 3:
You buy a RadarOpus or a payable update in January of year 1, then you buy a new book (or engine/package upgrade) in February of year 2. In March of year 2 we release a payable update. You will need to pay for the update because your new RadarOpus or payable update purchase was more than 12 months ago. Buying a book in February of year 2 is not connected with the eligibility of Peace of Mind Cover or free updates.